1. Delete any previous pairings
2. Place both earbuds in the Charge Dock
3. Confirm they are charging, and they have some charge before taking them out again.
4. Take both earbuds out simultaneously.
5. Wait until the LED indicators change (this will indicate that both earbuds have paired with each other)
6. Pair with phone/device
Using an audio cable with a device that typically connects wirelessly but is turned off or out of battery is straightforward. Here’s how:
Using an audio cable is a great way to connect devices when wireless isn’t an option, either due to the device being offline, to conserve battery life, or when you prefer a wired connection for audio quality reasons.
If your phone isn't rapid charging as expected, there could be several reasons behind this. Common misconceptions is that the cable is the issue when it comes to rapid charging. Understanding the common causes can help you troubleshoot and possibly fix the problem. Here are some potential explanations:
If you've checked these factors and your phone still isn't charging rapidly, it may be time to consult with the manufacturer or a professional repair service to diagnose and address the issue.
If your phone isn't charging when placed on a wireless charger, there are several potential reasons why this might be happening. Here's a list of common issues and what you can do to troubleshoot them:
There is a Moki SynCharge Cable suitable for every device. From Android phones, iDevices and portable devices, such as game controllers to wireless headphones, earphones, and more.
Check out our Moki SynCharge Cable compatibility list to find out what cable is suitable for your phone.
Download Moki SynCharge Compatibility List
If you're stil unsure what Moki cable you require to charge your device, contact us and we will help you out.
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